Job Description

Job Description

Job Description

Autumn Harp is a premier contract manufacturer specializing in beauty and personal care products. We pride ourselves on delivering best-in-class service and fostering a culture of excellence. We’re seeking a dynamic and experienced IT Manager to lead our technology operations and drive strategic initiatives that support our growing business. This position reports to our Director, Finance.

Key Responsibilities:

• Lead the strategic and operational planning of the IT department, promoting innovation and efficient resource allocation.
• Build and maintain a resilient, high-performing IT team aligned with evolving business needs.
• Develop and manage IT project requirements, budgets, and timelines, ensuring successful delivery.
• Oversee full project lifecycles—from initiation through closure—for internal and external teams.
• Identify and implement secure IT solutions that meet departmental needs and protect company assets.
• Establish and enforce security standards, procedures, and guidelines across platforms.
• Take ownership of all aspects of IT infrastructure and ensure optimal performance.
• Prepare business case justifications and cost/benefit analyses for IT investments.
• Manage IT staffing, including hiring, supervision, scheduling, development, and performance reviews.

Skills and Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5+ years of IT management and supervisory experience.
• 5+ years of hands-on experience in enterprise computing environments, including:
  • Networks: Firewalls, switches, routers, DNS, DHCP, Wi-Fi
  • Virtualization: VMWare ESXi, VCenter
  • Access Control: Active Directory, Entra, SSO
  • Security: Endpoint protection, antivirus, MDR, email filtering, certificates
  • Mobile Tech: Phones, tablets, laptops
  • Support Tools: RMM solutions, PowerShell, VPN, RDP
• Strong leadership, integrity, and cross-functional team collaboration skills
• Excellent communication and organizational abilities
• Ability to prioritize tasks and delegate effectively
• Experience in a manufacturing environment
• Familiarity with Infor SyteLine / CSI and Factory Track ERP systems
• Knowledge of Production Vision product development tools
• Programming/scripting experience (VB, C#, PowerShell)
• Microsoft SQL Server administration and reporting

Physical Requirements:

• Ability to work around perfumes and fragrances daily
• Sitting for extended periods (up to 8 hours/day)
• Occasional evening and weekend work

Working Conditions:

• Primarily office-based (90%)
• Occasional support in manufacturing areas (10%) with exposure to loud machinery and physical hazards

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